Rms dashboard for hotels

Show the hotel owner the most amount of relevant information and conclusions, in the easiest possible way to digest. To help him on setting his budget strategy.

Company

Life House

Role

Product Designer

Type

Saas Product

Devices

Mobile and Desktop

Year

2021, 2022

What are we solving

As an hotel owner I want to easily see how my property is performing, relative to how I hoped it would perform, and answer the question “am I on track to hit budget?”

Main users

General Manager

Manages independent hotel responsible for the hotel’s P&L, reports to the hotel owner manages rates & strategy.

≥ 100 keys, 1 Hotel

Owner

Owns an independent hotel responsible for the hotel’s P&L tasks the GM with most aspects of the day-to-day ops.

≥ 100 keys, 1-3 Hotels

We started by conducting interviews to understand the key metrics our users needed to see at first and how they would interact with them.

Doesn’t require any mental math

We wanted to be sure users can quickly memorize photographically and then summarize the key takeaways to someone

Filter by periods of time & compare against key metrics

Ability to filter by crucial periods & compare against key metrics, to ensure a large amount of data is presented succinctly.

Accessible at user fingertips

Dashboard designed for mobile utilization; the data revealed a clear mobile adoption from the users.

Pricing calendar view

Allowing the user to navigate and see in details each days of the year and make adjustements if needed.

Outcome

We ran a couple of users test before launching, which was encouraging. Today it’s the feature the most used by our users in their daily routine, and there is a neat preference for mobile utilization.

Annex

Wireframes and flow.

Design system

Sample of the design system built for the entire product

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